Support

Non-priority support (free)

Free non-priority support is available via the following channels only:

• GitHub
  • Structurizr for Java, DSL, PlantUML/Mermaid/etc exporters: Issues and discussions
  • Cloud service: Issues and discussions
  • On-premises installation: Issues and discussions
  • Lite: Issues and discussions
  • CLI: Issues and discussions

Please note:

• Requests for free support via e-mail/LinkedIn/X/etc will be ignored.
• GitHub issue/discussion notifications are disabled.
• Please do not raise issues on Slack/Discord as they will likely be missed.

Priority support (paid)

Priority support packages are available - please contact help@structurizr.com for details.